ADA/Title VI

Reasonable Modification Request

Sandusky Transit makes every effort to ensure individuals with disabilities have access to, and benefit from, all our services. In compliance with the Americans with Disabilities Act and FTA requirements, we invite requests for reasonable modifications to customers with disabilities.

  • Reasonable modifications include: changes, exceptions or adjustments to our rules, policies, practices, and procedures to provide everyone with the opportunity to use all services.
  • Reasonable Modification Requests can be made by contacting the Transit Administrator at 519-627-5715 or by email.

Americans with Disabilities Act (ADA) & Title VI Programs

The Civil Rights of 1964 (Title VI) identifies the three classes protected by Title VI—race, color, and national origin—and allow the complainant to select one or more of those protected classes as the basis/bases for discrimination. If any of the Limited English Proficient (LEP) populations in our service area meet the Safe Harbor threshold, then the procedure will be provided in English and in any other language(s) spoken by LEP populations that meet the Safe Harbor Threshold.


The Americans with Disabilities Act of 1990 (ADA), provides protection that no individual with a disability shall on the basis of disability, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any federally funded program, service, or activity.

Sandusky Transit System is committed to providing non-discriminatory service to ensure that no person is excluded from participation in, or denied the benefits of, or subjected to discrimination in the receipt of its services on the basis of race, color, or national origin as protected by Title VI of the Civil Rights Act of 1964 (Title VI) as well as providing protection that no individual with a disability shall on the basis of disability, be excluded from participation in, be denied the benefits of, or be subjected to discrimination as stated in the Americans with Disabilities Act of 1990 (ADA).

If you feel that you have been discriminated against, please provide the following necessary information to facilitate the processing of your complaint. If assistance is required to complete the form, or if you have questions, please do not hesitate to call the ADA/Title VI Coordinator at 419-627-5715. 

Download the Title VI/ADA Complaint Form