Residents Boards & Commissions Construction/Service Updates Fire Department Frequently Asked Questions Park Amenities & Facilities Parking Permits Applications & Forms Police Department Public Art Recycling Sandusky Transit System Shelter & Gazebo Reservations Staff Directory Utility Billing Yard Waste Visitors Development DORA Downtown Parking Jackson Street Pier Park Amenities & Facilities Recreation Programs Sandusky Transit System Visit Downtown Sandusky Welcome to Sandusky Government City Commission Boards & Commissions City Manager City Publications Charter & Codified Ordinances Law Department & Prosecutor's Office Municipal Court Public Records Staff Directory Business Bids/RFQs Business Startup Guide Economic Development Permit Applications & Forms Planning & Zoning Vendor License Solicitor License Transient Rental Regulations Departments Building Department Code Compliance Development Finance Department Fire Department Human Resources & Job Announcements Law Department & Prosecutor's Office Planning & Zoning Police Department Public Works Recreation Sandusky Transit System How do I?
Edit Form Citizen Complaint Form The Sandusky Fire Department is a public service organization dedicated to serving the citizens of Sandusky and preserving the integrity of our department and its employees. The integrity of our agency depends on the character and discipline of each employee. The complaint process is an integral part of maintaining that integrity and discipline and is a direct reflection of our continuing commitment to excellence. Should you need to make a complaint, be assured your concerns will be treated with respect and professionalism. The purpose of the Citizen Complaint Process is to protect the community, protect the department and to protect our employees. The purose is to also identify citizen concerns and correct procedural problems if they occur. All complaints will be forwarded to the Chief of Department or the Shift Commander (after normal business hours). The Supervisor of the affected employee will meet with the complainant and document, in writing, the nature of the complaint and attempt to resolve the concern. The citizen will complete the Citizen Complaint Form at this time. The Supervisor will then meet with the employee and document, in writing, the employee response to the complaint. The Supervisor will then forward all documentation to the Chief of Department for review and determination of classification. A determination of findings will be made and the complainant(s) and employee(s) shall be notified. Further actions, if warranted, shall be processed through the applicable laws, department policies and procedures. Date Complaint Filed Time Complaint Filed Name of Complainant Address of Complainant Home Phone of Complainant Alternate Phone of Complainant Incident Date Incident Time Incident Location(s) Witness(es) to the Incident (if known). Please include name, address and phone number. Firefighters Involved in Incident (if known) Description of what happened.
