Put your seat belt on as soon as you are seated on the vehicle.
Do not smoke on any STS vehicle.
Be polite and courteous to others.
Do not expect excessive driver assistance.
When your trip request is confirmed, write it down for future
reference.
Do not eat or drink on any STS vehicle.
If you plan to transport an animal notify the dispatcher when
you make your reservation. All animals must be on a leash or
in a pet carrier.
Riding privileges will be permanently suspended for the following actions:
1. Physically harming or inappropriate contact with a passenger, driver, service provider staff person or City employee.
2. Threatening passengers or staff with bodily harm on a transit
vehicle or on the telephone.
3. Intentionally damaging a transit vehicle or transit property
in any manner.
Riding privileges will be suspended for a ninety (90) day period
for the following actions:
1. Smoking on a transit vehicle.
2. Actively eating or drinking on a transit vehicle more than once.
3. Refusing to wear a seatbelt on a transit vehicle more than once.
4. Having three (3) no-shows within a thirty (30) day period.
5. Excessively using profanity or language which is upsetting and disruptive
to other passengers or staff.
According to the Americans with Disabilities Act, it is not discrimination
for an entity to refuse to provide service to an individual with disabilities
because that individual engages in violent, seriously disruptive, or illegal
conduct. However, an entity shall not refuse to provide service to an individual
with disabilities solely because the individual's disability results in appearance
or involuntary behavior that may offend, annoy, or inconvenience employees
or the entity or other persons.
